FAQs
Shipping
- We currently only support delivery to the US, Canada, and Mexico. Other countries are not currently supported.
- We offer free shipping on all orders to the US. However, a few remote areas cities (PR, AK, HI, GU, AA, AE, AP) may not support our free shipping policy and we will charge you a remote area fee based on the product weight.
It depends on where you are. Orders processed here will take 3-7 business days to arrive.
Product
SimPure Y7P-BW and Y7P-W are the same in function and use. The only difference between them is their appearance and color.
The only difference between the T1-400 UV and T1-400 ALK is the T33 and ALK filters. The T33 filter allows you to get purified water close to 0 tds while the ALK filter allows you to get mineralized water. The ALK filter and T33 filter are interchangeable, you can choose according to your needs.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.