Shipping Policy


Shipping Options

We do not offer drop shipping or "blind shipment"

  • USPS First Class shipments are untrackable. Once it has been sent it’s pretty much outside of our control. There is no way to track packages. They are also not guaranteed services. First-class mail can take up to 2 weeks. First-class mail is low cost and used at your own risk, it is only permitted for orders under $200. Insurance is automatically calculated and added to your order. Lost package claims may be filed between 45 and 90 days after shipment.

  • Priority Mail (USA) is now both guaranteed (up to $50) and trackable (package receives up to 8 scans during the shipping process). Priority mail can take up to 3-5 business days once shipped. Priority Mail is only offered for domestic orders under $200.

  • UPS Ground is low-cost ground delivery and is insured and tracked. Delivery time is not guaranteed but is almost always under 6 days.

  • UPS 3-Day, 2-Day, and Next-day are high-speed air delivery and are insured and tracked. Delivery is guaranteed from when it is picked up and scanned by UPS, not necessarily when it is shipped. We have a daily UPS pickup, Monday through Friday, for same-day shipment place orders by 11 am ET.


Shipping Policy


Simpurewater Online store processes orders 5 days per week, Monday through Friday. Please allow 24-48 hours for order processing after you have placed your order. All Standard Shipping orders ship via a number of methods including UPS Ground, FedEx Ground/Home Delivery, or USPS Priority/First Class Mail. Standard Shipping delivery time is 2-6 business days depending on your location.

Guaranteed Expedited Delivery options are available for an additional fee and include 1 and 2 business day options


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